The Power of Listening: How Leaders Can Use Empathy to Make a Difference
Tanvi Sanevelly, Grade 9

Leadership is not about standing in front of people and barking orders or throwing the occasional right question. True leadership is about listening—listening with the intent to really understand people's motives. Leadership is distinguished not by how a leader speaks but by how a leader listens, acknowledges, and responds to the needs and concerns of his or her colleagues. True leadership is about empathy: it starts with listening.
Leaders who listen create an atmosphere that makes people feel valued, whether in a school club, a sports team, or in a group project. When people feel valued, they share their thoughts, come up with new ideas, and have meaningful discussions; that builds trust and fortifies the team as a whole. We often assume that leadership is about having answers, but in reality, leadership is about knowing when to stop talking and start understanding.
Empathy is the lifeblood of effective leadership. It entails not just listening to words but also recognizing emotions, struggles, and unvoiced concerns. A leader who bothers to check in on the progress of a suffering team member or offers support amid pressure on such a team member is a leader worthy of genuine allegiance. They follow their leaders not for mere authority but because they feel they are seen and understood.
The incorrect assumption that leadership is about control too often prevails. Asking questions may be constructive but becomes meaningless if it masks your built-up urge to get your own point across. The moment a leader stops listening is the moment they lose their team’s respect: a quick one. On the contrary are those who listen, reflect on diverse perspectives, and act based on the concerns of others. This fosters a workplace culture of collaboration, where everyone is entitled to have their say, alright.
Strong leadership means being on a tightrope that requires a bit of confidence to step on one side of the rope while also holding the humility to admit when you step on the other side, into uncertainty. It's listening that allows leaders to see problems before they grow into crises, adapt in their approach when warranted, and create solutions that work for everyone's sake. Whether that means diffusing conflict, building collaboration, or facilitating successful change, active listening is the one technique that will deliver.
At its core, leadership is all about people. It is all about connecting, mobilizing, and making a difference. Listening with empathy is what sets the average leader apart from a truly outstanding one. It has less to do with speaking louder, and everything to do with hearing more. So, when you next step into that leadership arena, remember that the greatest thing you might do isn't to speak. It might be to listen.